Terms of Sale

1. Who does what

The Cozy Setup ("we", "the Agent") acts as a purchasing agent appointed by you ("the Buyer"). When you place an order, you instruct us to buy the selected products on your behalf from a third-party supplier and to have them delivered to the address you give us. The sale contract for the goods is between you and the supplier; our service is the purchasing and coordination service.

2. Price and our commission

The price shown includes the product cost charged by the supplier, delivery to your country, and the Agent's service commission. The commission is not shown separately. No further delivery charge is added at checkout. Import duties or taxes charged by your country, if any, are described in Shipping & Returns. Prices are shown in EUR, USD, GBP or CHF depending on the delivery country you select.

3. Ordering and payment

Payment is taken by card (including card wallets) through our payment provider Stripe. The contract is formed when we confirm your order on screen, with your order number. We may cancel and fully refund an order that the supplier cannot fulfil.

4. Delivery

The supplier ships directly to you, from outside the European Union. Estimated transit after dispatch, in days: European Union 3 to 20; United Kingdom 4 to 16; Switzerland 5 to 17; Norway 5 to 19; United States 4 to 14. These are estimates, not guarantees. You can follow your parcel on the Track order page.

5. Right of withdrawal (EU and UK consumers)

If you are a consumer in the EU or the UK you may withdraw from your order within 14 days of receiving the goods, without giving a reason. Tell us by e-mail at contact@kmtdevelopment.com and return the goods within 14 days after that. You bear the cost of returning them unless they arrived defective. We refund the price paid, including the standard delivery, within 14 days of receiving the goods back or proof that you sent them. The goods must be returned in the condition you received them; we may reduce the refund for any loss of value caused by handling beyond what is needed to inspect them.

6. Refunds

Refunds are paid to the original payment method within 14 days of the date we accept the claim.

7. Legal guarantee

The goods come with the statutory guarantee of conformity that applies in your country (in the EU, at least two years). If an item is faulty or not as described, contact us and we will arrange repair, replacement or refund as the law requires. Nothing in these terms limits your statutory rights.

8. Liability

Nothing here excludes liability that cannot be excluded by law. Products powered over USB require a suitable USB power source, which is not included.

9. Governing law and disputes

Governing law and jurisdiction: French law; courts of Lyon, France. Mandatory consumer protection rules of your country of residence continue to apply.